Terms and Conditions

The Group Coaching Academy

Any training product or service offered by The Group Coaching Academy will be conducted, without exception, in accordance with these terms and conditions and any booking will be considered as an acceptance of these terms and conditions.

 

1. Definitions

The term Training Provider means The Group Coaching Academy, their agent or representative. Client means the organisation booking and/or paying for the services. Delegate means a person attending the training course, workshop or seminar.

 

2. Bookings

Bookings and any enquiries must be directed to the The Group Coaching Academy website, email or telephone. Bookings made by email will be confirmed in writing by the client and will be considered as confirmed upon receipt of such notification. Bookings made via the The Group Coaching Academy website will be considered as confirmed upon receipt of payment. The training provider will accept provisional bookings but will incur no liability in respect of them. Either the training provider or the client may cancel such a booking subject to the conditions described in this document.

 

3. Notification of Delegates

Only delegates from the client’s organisation are allowed to attend the training and places on any course must not be given or sold to other any other organisation without the written agreement of The Group Coaching Academy.

 

4. Cancellations

All confirmed bookings that are cancelled by the client will carry a 10% cancellation fee (minimum £50) to cover administration costs and if the training is cancelled within the below timescales then the following fees will apply:

Within 35 days of the course commencement = 50% of the full fee.

Within 28 days of the course commencement = 75% of the full fee.

Within 14 days of the course commencement = 100% of the full fee.

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If the training provider is notified of a cancellation within the cancellation period(s) shown above, it will be at the discretion of the training provider whether the training course or seminar can be reallocated, although the training provider will endeavour to accommodate a request for an alternative date. The original booking will remain subject to the standard cancellation rules set out above.

 

5. Prices & Payment

The prices charged by the training provider are decided upon in line with the period of training provided, the number of delegates and other factors. These prices will be notified at the time of booking. Should the number of delegates increase above the prior agreed number then this will incur an additional charge per delegate. Clients can make payment for the training directly or can be invoiced by the training provider direct and should render payment within 21 days of receipt of invoice to the address shown on the invoice.

Clients will ensure there is adequate and timely communication with delegates prior to the training, in consultation with the training provider. The training provider will set out what information they required prior to the training and this will be provided by the client. The client agrees to ensure the number of delegates attending workshops is that agreed with the training provider. 

 

6. Expenses

The training provider will recharge all expenses as soon as they have been booked. If the customer cancels a workshop once the supplier has booked reclaimed expenses, including but not limited to travel and accommodation, no refund will be due to the client from the training provider and expenses invoices must still be paid. 

 

7. Health & Safety

The training provider will take reasonable steps in relation to the health and safety of the training provider and/or delegates; however, the responsibility for health and safety issues remains with the client throughout.

 

8. Confidentiality

The client and delegates will keep secure and not disclose any information of a confidential nature obtained by reason of the training received except information which is already in the public domain. The provisions of this section shall apply during the continuance of this agreement and indefinitely thereafter.

 

9. Right to Dismiss

The training provider reserves the right, at its sole discretion, to dismiss any delegate from the training course or seminar on the grounds of misconduct or upon failure of any mandatory section of the course.

 

10. Force Majeure

The provision of training may be totally or partially suspended by the training provider to the extent that delivery is prevented through any circumstances beyond its control.

 

11. Copyright

The training provider retains its intellectual property rights in all of its materials, documents and/or software, none of which may be reproduced, modified, amended, stored in any retrieval system or transmitted, in any form or by any means, otherwise than for the purpose specified by the training provider. The material described above remains with the training provider and may not be used by the client, delegate or other party for training purposes. If the training provider becomes aware of such use then legal action may be taken to stop such activity and to seek compensation.

 

12. Data Protection

The training provider agrees not to disclose your details to any 3rd party unless obliged to do so by law.

 

13. Contract Termination

The client may terminate this contract at any time in writing giving a minimum of 3 months notice, by emailing [email protected]. 

The supplier may terminate this contract at any time with 1 months notice.

Refunds outside of statutory rights will not be given.

 

14. Variation

No variation of these terms will be valid unless evidenced in writing and signed by a duly authorised representative of the training provider.

©The Group Coaching Academy – All Rights Reserved.